Helpdesk & End-User Support
Remote support, incident handling, onboarding/offboarding, and SLA-backed ticket workflows.
Capabilities
Full MSP coverage plus Shopify, software, and web engineering
We provide the core services most MSP clients expect, with added in-house Shopify specialization, software delivery, and business integration capability.
Managed service stack
Complete operational coverage across support, infrastructure, security, and continuity.
Endpoint Management
Asset management, patching, device hardening, and compliance controls.
Microsoft 365 Administration
Identity, mail security, conditional access, licensing, and governance.
Network & Infrastructure Management
Server, firewall, VPN, Wi-Fi, and cloud infrastructure operations.
Backup & Disaster Recovery
Backup policy execution, tested restore procedures, and business continuity planning.
Security Monitoring
Baseline security controls, vulnerability response, and incident escalation.
Specialist build services
Beyond MSP operations, we deliver Shopify, software, and integration services that remove process bottlenecks.
- Shopify store builds, replatforming, and conversion-focused storefront optimization.
- Custom software and web development for internal and customer-facing systems.
- Business workflow automation and systems integration.
- Peppol integration for SAP Business One e-invoicing.
- Outsourced marketing consultant support led by senior specialist Sally-Ann Smith.
Shopify Development
Theme customization, custom sections, checkout extensibility, app integrations, and Shopify performance tuning.
Software & Web Development
Web applications, portals, e-commerce, custom dashboards, and API-backed business systems.
Peppol + SAP Business One
Structured e-document flows, mapping, validation, and controlled rollout support.
Outsourced Marketing Consultant
Senior strategic marketing direction and execution support to strengthen pipeline and brand performance.
Advisory & Roadmapping
Architecture and delivery planning tied to business priorities, timeline, and budget.
Ready to move from reactive IT to intentional execution?
Book a consultation and we will map a practical 90-day plan aligned to your priorities.